I signed up as a silver member and do not have access to see all the episodes of a silver member. Do I have to wait until you receive the money. Have receipt that shows its been paid.
Thank you for reaching out with your query. We appreciate your interest in STRONGBERRY's content and your support as a silver member.
I'd like to clarify that our silver membership does not grant access to premium content, which includes episodes and other materials available for purchase on other platforms. To access this premium content, a gold membership or higher is required.
Additionally, I'm happy to inform you that we are currently in the process of sequentially releasing our existing content on the STRONGBERRY website. This process will be completed by the end of March, so please stay tuned for more updates and releases soon.
Your patience and understanding are greatly appreciated as we work to bring you the best possible viewing experience. If you have any further questions or need assistance, feel free to reach out to us. 😉
Great, thank you, however I signed up because the videos I was watching stated I needed to have a silver membership in order to continue watching the episodes. It let me watch the second episode then stated I need gold to continue. That is ridiculous just to watch tube movies while trying to show support for the people who take time to make these. I apologize bot I cannot afford to keep jumping thru hoops for a site. Thank you anyways.
Thank you for your response and for bringing this issue to our attention.
Firstly, I would like to sincerely apologize for the confusion and inconvenience caused. It appears there was an oversight on our part regarding the membership settings for certain content. The content you referred to should have been accessible to gold membership holders or above, and not silver members as initially indicated. This error on our end led to the misunderstanding, and we are truly sorry for this.
After investigating based on your feedback, we believe the content in question is "Long Time No See." Thanks to your helpful input, we have now correctly set this content to be accessible for gold membership holders and above.
We understand your frustration and appreciate your willingness to support the creators and artists through our platform. We recognize that the value we provide to our members must align with their expectations and affordability.
We are grateful for your support and understanding, and if there's anything else we can assist you with or any other feedback you have, please don't hesitate to let us know.
Thank you for reaching out with your query. We appreciate your interest in STRONGBERRY's content and your support as a silver member.
I'd like to clarify that our silver membership does not grant access to premium content, which includes episodes and other materials available for purchase on other platforms. To access this premium content, a gold membership or higher is required.
Additionally, I'm happy to inform you that we are currently in the process of sequentially releasing our existing content on the STRONGBERRY website. This process will be completed by the end of March, so please stay tuned for more updates and releases soon.
Your patience and understanding are greatly appreciated as we work to bring you the best possible viewing experience. If you have any further questions or need assistance, feel free to reach out to us. 😉